01 · ELECTRICAL
Follow the electricity.
Get to know the network, your meter and the circuits that power your home.
KNOWLEDGE FOR EVERYDAY QUESTIONS
Understand your home.
One step at a time.
From the supplies outside to the systems you use every day, find information that helps you understand what’s happening.
Search for a specific problem, or choose a topic and follow your curiosity.
A QUESTION IN MIND?
Find a guide.
Search EPHG’s explanations, fault codes and learning resources.
Search by a problem, component or topic.
Try:
Browse all articles Browse learning topics
Search results
Try a shorter phrase, a component name or another service filter. You can also browse all articles.
Prefer to speak to someone? Call EPHG on 07720 247247
CHOOSE YOUR STARTING POINT
Four systems.
A clearer picture.
Begin with the supply, then explore the equipment and questions inside your home.
02 · PLUMBING
Follow the water.
Explore the journey to your taps and the difference between pressure and flow.
03 · HEATING
Understand the warmth.
Learn about your heating system, common problems and boiler fault codes.
04 · GAS
Know your gas system.
Understand the supply before the meter, the boiler’s role and what to expect from a visit.
TAKE YOUR LEARNING FURTHER
More to explore.
Discover local utility information, technical explanations and the materials behind everyday systems.
Your area. Your utilities.
Look up EPHG’s utility guides by postcode area or place. This directory explains local connections; it does not check call-out availability.
Find your utility guideFor engineers and contractors.
Find technical learning routes and information about working with EPHG.
Explore engineer resourcesMore from the learning library
INFORMATION AND THE NEXT STEP
You can choose help
at any point.
Whether you’ve just spotted a problem or have learned enough to explain it, tell us what’s happening. We’ll check availability for your location and explain the charges.