My Drainage Engineer



Understanding about my drainage engineer


If you find yourself with blocked drains which is causing your toilet, basin, shower and bath to be blocked, then most drains are unblocked within the hour, however, from time to time, the blockage could be hard to shift.

The worst thing to find is that you have a collapse drain or you have roots.

If your drain is collapsed, it is more than likely the drain will not be fixed and may need your drain digging up as a separate job.

If you have rootes in your drain, parts of the drain will be broken and the majority of the time, this could be fixed, however, roots in the drain are not easy to get out and you may need a CCTV.

We estimate and find that 90% of drains are unblocked and the 10% need digging up, so I would like to say, in most cases, it should just be a simple job of getting a machine out and unblocking the drains.

All drainage engineers should have a machine and with EPHG limited, this machine comes with a hire charge of £30 regardless of the machine being used or not.

Drainage engineers work on unblocked drain pipes and soil pipes but not waste pipes which are the width of 50mm or smaller and about the size of a tennis ball or smaller.

Drainage engineers are not as easy to get out like electricians, plumbers and heating engineers, however, we would try to get someone within 8 hours unless agreed otherwise.

Here is a reminder to your confirmation page from your confirmation text and a link to the complaints page if you feel you would like to make a complaint


Confirmation Page

EPHG Complaints